Privacy Policy

Last updated: 01.11.2025

This Privacy Policy explains how we collect, use, and protect your personal information when you visit our website or use our car rental services in Albania.

1. Information We Collect

We collect information that helps us provide and improve our services, including:

  • Contact details (name, phone number, email)
  • Booking information (rental dates, vehicle preferences, flight details if provided)
  • Payment-related data (processed securely through third-party providers)
  • Technical data (IP address, browser type, device information, cookies)

2. How We Use Your Information

We use your information to:

  • Process and confirm your car rental booking
  • Communicate regarding reservations, changes, or support requests
  • Improve website functionality and customer experience
  • Ensure safety, fraud prevention, and legal compliance

3. Sharing Your Information

We do not sell or trade your personal data.
We may share limited information with:

  • Trusted service providers (payment processors, technical partners)
  • Legal authorities if required by law

All third parties are obligated to protect your data.

4. Cookies

Our website uses cookies to ensure stable functionality, analytics, and basic personalization.
You can disable cookies in your browser settings, but some features may not work correctly.

5. Data Security

We take reasonable technical and organizational measures to protect your personal information from loss, misuse, or unauthorized access.

6. Data Retention

We keep personal data only as long as necessary for:

  • Processing bookings
  • Complying with legal and regulatory requirements
  • Resolving potential disputes

7. Your Rights

You may request to:

  • Access your personal data
  • Correct inaccurate information
  • Ask for deletion where applicable
  • Withdraw consent for marketing communication

To submit a request, contact us at: [email protected]

8. Links to External Sites

Our website may include links to third-party sites. We are not responsible for their privacy practices or content.

9. Updates to This Policy

We may update this Privacy Policy occasionally. Changes will be posted on this page with a revised date.

10. Contact Us

If you have questions about our Privacy Policy or data practices, please contact us:

Email: [email protected]
Phone: +355-569-090-10-10
Location: Rinas, Tirana, Albania